Returns

You have 30 days from the day your order arrives to send it back, whatever the reason. A faulty item is always covered.

How to return something

• Email shopping@artsabers.com with your order number and the reason.
• We reply with where to send it and how.
• Send it back in its original packaging.

Refunds

We refund your original payment method within 5 working days of the item reaching us, and never later than 14 days. You get an email when the refund is made.

You can handle an item as you would in a shop. If it comes back used beyond that, we may reduce the refund to reflect the loss in value.

Who pays the postage

Return postage is yours to pay, unless the item is faulty or we made a mistake — then it is ours.

Faulty items and the warranty

Every saber carries a one-year warranty, on top of your legal rights. If something is wrong, email shopping@artsabers.com with your order number and photos or a video of the fault, and we will repair, replace or refund it.

Free gifts

If you return an order that came with a free gift, the gift comes back with it, or its value is taken from the refund.

The full detail is in our Terms & Conditions.